Who We Are

Starling Support was founded by R. Stacy Cook of Vero Beach, Florida and E. Michael Goldberg of Palm Springs, California. Stacy and Mike are the authors of the Google Ads  Optimizer Handbook. Two Google Ads experts with a combined experience of over 40 years.

Why Starling Support Exists

A Better Way Forward for Google Ads Support

At Starling Support, we were born out of necessity. Google Ads, while a powerful tool for businesses of all sizes, had a support system that left much to be desired. Many users found themselves frustrated, struggling to get the assistance they needed. That's where Starling Support came into play – to fill the gap and offer a better way forward.

Why We Charge Only $1 for the Initial Ticket

Confidence in Our Expertise

We believe in our abilities to provide top-notch support for Google Ads users. That's why we charge only $1 for your initial ticket. We want you to experience the quality of our service firsthand without any barriers. We're confident that once you see what we can do, you'll choose to continue with a subscription. Our goal is simple: we want everyone to have the chance to try our service, spread the word, and enjoy the benefits of hassle-free Google Ads support.

Our Services in "Black and White"

What We Do

  • Live Chat, Email, and Phone Support: We're here to assist you through multiple channels, ensuring you can reach us when you need help.

  • Google Ads and Google Connecting Software Support: Whether it's a Google Ads issue or you're facing challenges with connecting software, we've got your back.

  • Connect You with an Expert: Your issue is unique, and we treat it that way. We'll connect you with an expert who specializes in addressing your specific problem.

  • Encourage Conversion Tracking: We understand the importance of data-driven decisions. We'll encourage and guide you on setting up conversion tracking to measure your success accurately.

  • Speak Native English: Effective communication is key. Our team speaks your language fluently, ensuring clear and efficient support.

What We Do Not Do

  • Become Unresponsive or Give Up: We're committed to helping you find solutions. You won't find us becoming unresponsive or giving up on assisting you.

  • Encourage Increased Ad Spend: While we want you to succeed, we won't push you to increase your ad spend unnecessarily. We focus on efficiency and optimization.

  • Waste Your Time: Time is precious. You won't experience long delays with us. We're responsive and efficient.

  • Take Days to Weeks to Respond: Our commitment to timely responses means you won't be waiting for days or weeks to hear from us.

  • Strategy & Advice (for Consulting, Visit Starling Agency): While we provide support, if you need comprehensive strategy and consulting services, our Starling Agency is your destination.

Experience the Difference with Starling Support

Ready to experience Google Ads support that's truly focused on your needs? Join us and discover a better way to navigate the world of online advertising. We're here to support you every step of the way. Try our service today, and let's transform your Google Ads experience together!